ljbet Privacy Policy

ljbet ("we", "our", or "platform") places the highest importance on your personal privacy. This privacy policy ("policy") describes how ljbet collects, uses, discloses, and protects your personal information when you use our website (https://ljbet.lat) and related services.

The key terms used in this policy are defined as follows:

Personal Information

Any information that can directly or indirectly identify a specific individual — such as name, email address, phone number, financial transaction details, or IP address.

Processing

Any operation carried out on personal information — including collection, storage, modification, disclosure, deletion, or any other use.

Service

All online gaming, betting, payment processing, and customer support services provided through the ljbet platform.

ljbet collects your information through various methods. Details are described below:

Registration and Account Information

When you register on the ljbet platform, we collect the following information:

• Full name and date of birth
• Email address and mobile number
• Residential address and country
• Preferred currency (Bangladeshi Taka / BDT)
• Username and password (stored in encrypted form)

Identity Verification (KYC) Information

To ensure security and comply with applicable regulations, we may in certain cases request the following documents for identity verification:

• National ID card (NID) or a copy of passport
• Proof of current address (utility bill or bank statement)
• Proof of ownership of the payment method

Financial Transaction Information

During deposits and withdrawals, we collect payment-related information, such as records of transactions conducted via bKash, Nagad, Rocket, or bank transfer. Full payment card or account numbers are not stored on our servers.

Technical Information

The following information is collected automatically while you use our services:

• IP address and device type
• Browser type and version
• Pages visited and session duration
• Data collected from cookies and similar technologies
• Referral URL (where you came from before reaching our site)

Gaming Activity Information

Information related to your gaming activity on the platform — such as betting history, win/loss records, types of games used, and session length — is stored.

ljbet uses your personal information only for specific, clear, and legitimate purposes. Your information is processed for the following reasons:

Service Provision and Operation

• Account creation, verification, and maintenance
• Processing deposit and withdrawal transactions
• Operating gaming services and providing technical support
• Managing bonuses and promotions

Security and Fraud Prevention

• Detecting and preventing unauthorized access to accounts
• Taking action against suspicious transactions and money laundering
• Ensuring responsible gaming and identifying problematic behavior

Fulfilling Legal Obligations

• Complying with applicable laws and regulations
• Maintaining records of financial transactions
• Age verification (ensuring users are 21+)

Customer Communication

• Sending important service-related notifications
• Providing support via live chat and email
• Resolving technical issues

Service Improvement

• Analyzing and improving the user experience
• Monitoring platform performance
• Improving the quality of gaming services

ljbet does not sell or rent your personal information. However, information may be shared with third parties in the following limited circumstances:

Service Provider Partners

We may need to work with selected trusted third parties for payment processing, KYC verification, cybersecurity, and technical support. Only the necessary information is shared with these partners, and they operate under strict confidentiality agreements.

Game Providers

Some information about your gaming activity may be shared with game providers such as Pragmatic Play, Spribe, JILI, PG Soft, and others, as this is essential for operating the games.

Legal Obligations

It may be necessary to disclose information to fulfill court orders, lawful government requests, or the requirements of applicable law. In such cases, we always follow a policy of disclosing only the minimum necessary information.

Business Transfers

If there is any change in the ownership or operation of ljbet, user information may form part of that transition. Users will be notified in advance in such cases.

ljbet retains your personal information only for as long as necessary to provide services and fulfill legal obligations.

Active Accounts

All information is retained for as long as your account remains active. Records of financial transactions are kept for a defined period after account closure as required by law.

Inactive Accounts

Information for accounts that have not been used for a long period is reviewed periodically for security purposes. Inactive accounts may be closed after notifying the user in advance.

Data Deletion Requests

You may request to close your account and have your information deleted. However, some information may be retained indefinitely for the following reasons:

• Ongoing legal disputes or investigations
• Fraud prevention requirements
• Obligations to comply with financial regulations

The ljbet platform uses cookies and similar technologies to help improve your browsing experience and ensure the functionality of the service.

Essential Cookies

These cookies are essential for the core functionality of the platform. They are used to maintain login sessions, security verification, and payment processing. These cookies cannot be disabled.

Functionality Cookies

These cookies are used to remember your preferences, language settings, and customizations. They operate on the basis of your consent.

Analytics Cookies

Anonymous statistical data is collected to analyze platform usage and improve service quality.

Cookie Controls

It is possible to disable or delete cookies through your browser settings. However, disabling certain cookies may limit the functionality of the platform.

ljbet applies industry-standard security measures to keep your personal information protected.

Technical Safeguards

• Use of SSL/TLS encryption for all data transmissions
• Application of strong encryption algorithms for stored data
• Regular security audits and vulnerability testing
• Firewall and intrusion detection systems

Administrative Safeguards

• Staff access to personal information is limited on a need-to-know basis
• Regular privacy and security training
• Adherence to strict internal policies and procedures

User Responsibilities

You are also responsible for the security of your account. Use a strong password, do not share your password with anyone, and contact us immediately if you suspect any unauthorized activity.

You have the following rights regarding your personal information:

Right to Access

You have the right to request information about what data we store about you. To make this request, contact our support team.

Right to Rectification

If the information stored about you is incorrect or incomplete, you have the right to request a correction. This change can be made through account settings or via our support team.

Right to Erasure

In certain circumstances, you have the right to request that your data be deleted. However, this request may not be fulfillable in cases of legal obligations or ongoing disputes.

Right to Restrict Processing

In some circumstances, you have the right to request that the processing of your data be restricted, such as in cases where the accuracy of the data is disputed.

Right to Data Portability

You can request to receive your personal data in a structured, machine-readable format.

Right to Object

You have the right to object to certain types of data processing, including marketing communications.

To exercise any of the above rights, contact us by email: [email protected]

ljbet strictly opposes providing services to anyone under the age of 21. Our platform is for those aged 21 or above only.

Age verification measures are in place during the registration process. If we learn that data has been collected about a person under the age of 21, that data will be deleted immediately and the account will be closed.

If a minor has created an account or you have information about activity by a minor, contact us immediately.

ljbet reserves the right to update this privacy policy at any time. If any significant changes are made to the policy, we will notify users in the following ways:

• Sending a notification to the registered email address
• Displaying a clear notice on the platform
• Updating the "Last Updated" date at the top of the policy

If you continue to use the platform after changes are made, you will be considered to have accepted the updated policy. If you do not agree with the new policy, you have the option to stop using the service and close your account.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

• Email:
  [email protected]
• Live Chat:
  24/7 Bengali live chat support